Transforming Organizations Through Enterprise Intelligence™
Helping organizations reduce Knowledge Debt™ and unlock Enterprise Intelligence™
Collaborative Shared Technologies LLC
1. The Problem
Are you losing critical institutional knowledge when experienced employees transition, retire, or leave the organization?
Critical expertise often resides with individuals rather than within governed enterprise systems—creating knowledge gaps, operational disruption, duplicated effort, and mission risk.
2. Our Solution
We design and implement secure, AI-enabled knowledge solutions that capture, organize, govern, and make critical organizational knowledge easier to discover and reuse.
By integrating knowledge management, information governance, intelligent retrieval, workflow automation, and knowledge-transfer practices, we help organizations convert fragmented institutional knowledge into accessible, actionable mission intelligence.
3. The Benefit
Faster onboarding. Reduced rework. Improved knowledge continuity. Stronger mission resilience.
Organizations retain critical institutional knowledge, improve access to authoritative information, reduce dependency on individual employees, and strengthen their ability to operate effectively through workforce transitions.
Federal and State government contracting Support
Why Partner With Collaborative Shared Technologies, LLC
Agile, Low-Risk, High-Impact Delivery Partner
- Lean Operating Model: Low overhead structure enabling cost-efficient, scalable support aligned to contract requirements
- Rapid Integration: Ability to seamlessly integrate into existing program environments, tools, and workflows with minimal disruption
- Operational Discipline: Strong documentation, knowledge capture, and process standardization aligned to federal and DoD requirements
- Government-Aligned Execution: Deep familiarity with federal acquisition processes, program management frameworks, and mission delivery environments
🔷 Security & Clearance Posture
- Personnel with TS/SCI clearance with CI Polygraph (adjudicated)
- Experienced supporting classified and high-security environments
- Capable of operating within DoD and Intelligence Community (IC) security frameworks
🔷 Company Credentials
- Unique Entity ID (UEI): HU1GCCXCKN81
- CAGE Code: 174U2
- SAM.gov Registration: Active and compliant for federal contracting | View our official profile
🔷 NAICS Codes (Aligned to Contracting Opportunities)
- 541611 – Administrative Management & General Management Consulting (Primary)
- 541512 – Computer Systems Design Services
- 541618 – Other Management Consulting Services
- 611430 – Professional and Management Development Training
- 561110 – Office Administrative Services
- 541519 - Other Computer Systems Design Services
🔷 Product & Service Codes (PSC)
R408 – Program Management/Support Services
R406 – Policy Review/Development Services
R499 – Other Professional Services
R799 – Other Management Support Services
R707 – Contract, Procurement, and Acquisition Support Services
D302 – IT Systems Development Services
D316 – IT Network Management Services
D399 – Other Information Technology Services, N.E.C.
D307 – Automated Information Systems Design and Integration Services
D302 – IT Systems Development Services
D310 – IT Backup and Security Services
D311 – IT Data Conversion Services
D316 – IT Network Management Services
D317 – Automated News Services, Data Services, or Other Information Services
D399 – Other Information Technology Services, N.E.C.
R408 – Program Management/Support Services
R406 – Policy Review/Development Services
R499 – Other Professional Services
R799 – Other Management Support Services
R603 – Administrative Transcription Services
R699 – Other Administrative Support Services
R702 – Data Collection Services
R704 – Auditing Services
U001 – Lectures for Training
U008 – Training/Curriculum Development
U009 – Training Services
U099 – Other Education and Training Services
🔷 Certifications
National
- National Minority Supplier Diversity Council (NMSDC) MBE
- WBNEC
- NVBDC
- NaVOBA
- Diability:In
Federal (SBA Certified)
- Woman-Owned Small Business (WOSB)
- Veteran-Owned Small Business (VOSB)
- Service-Disabled Veteran-Owned Small Business (SDVOSB)
State (Maryland)
- Veteran-Owned Small Business Enterprise (VSBE)
- Prince George's County Based Small Business (CBSB)
Our Differentiators
🔹 Mission-Critical Governance by Design
We deliver solutions engineered for highly regulated federal and defense environments, integrating records management, information governance, and ethical AI frameworks from inception to ensure compliance, audit readiness, and risk mitigation.
🔹 Outcome-Driven, Mission-Focused Execution
We align all solutions to specific mission objectives, ensuring measurable improvements in operational performance, user adoption, and return on investment (ROI).
🔹 Integrated Knowledge Management + AI Capability
We uniquely combine enterprise knowledge management discipline with practical AI implementation, enabling intelligent workflows, enhanced decision-making, and scalable digital transformation.
🔹 Proven Federal Transformation Experience
Leadership brings 20+ years of experience supporting DoD and Intelligence Community programs, including enterprise-scale modernization, collaboration platforms, and operational performance initiatives.
🔹 Low-Risk Subcontracting Partner
We provide primes with:
- Scalable, specialized expertise
- Support for small business participation goals (MBE/WOSB/SDVOSB/VOSB)
- Reliable execution aligned to contract performance requirements
Why We are Low Risk
Where We Plug Into Your IDIQ
Where We Plug Into Your IDIQ
🔷 Why We Are a Low-Risk Subcontracting Partner
Collaborative Shared Technologies LLC is structured to minimize execution risk and accelerate integration within prime-led federal programs.
🔷 Proven Mission Alignment
- 20+ years of leadership experience supporting DoD and Intelligence Community programs
- Demonstrated outcomes including $6.5M cost savings, 22K+ user adoption, and global enterprise support across 184 locations
- Experience operating within highly regulated, mission-critical environments
🔷 Governance & Compliance Built-In
- Solutions designed with records management, information governance, and audit readiness from inception
- Alignment with federal standards, security frameworks, and program controls
- Strong documentation discipline supporting traceability, transparency, and contract compliance
🔷 Rapid Integration into Existing Programs
- Ability to embed within prime contractor environments, tools, and delivery models
- Minimal onboarding friction; supports continuity of operations
- Experienced working within multi-vendor and enterprise program structures
🔷 Operational Discipline & Delivery Reliability
- Lean, agile operating model enabling cost efficiency and scalability
- Structured processes aligned to program management, performance tracking, and deliverable quality standards
- Focus on measurable outcomes, user adoption, and mission impact
🔷 Cleared Personnel & Secure Environment Experience
- Personnel with TS/SCI clearance and CI Polygraph (adjudicated)
- Experience supporting classified and sensitive DoD/IC environments
- Understanding of secure systems, access controls, and compliance requirements
🔷 Small Business Advantage Without Performance Risk
- Supports prime contractors in meeting WOSB / SDVOSB participation goals
- Provides specialized expertise without increasing overhead or complexity
- Positioned as a scalable, reliable subcontracting partner
🔷 Prime Contractor Value Proposition
Collaborative Shared Technologies LLC enhances prime contractor performance by delivering specialized knowledge management, AI-enabled solutions, and process optimization capabilities that improve contract execution, reduce operational risk, and support small business participation goals.
Where We Plug Into Your IDIQ
Where We Plug Into Your IDIQ
Where We Plug Into Your IDIQ
🔷 Where We Plug Into Your IDIQ / Contract Vehicles
Collaborative Shared Technologies LLC is positioned to support prime contractors across multiple contract types, task orders, and mission areas under NAICS 541611 and 541512.
🔹 Enterprise IT & Digital Transformation Programs
- Knowledge Management strategy and implementation
- AI-enabled workflow automation and decision support
- Data integration and enterprise knowledge systems
🔹🔹 Supports:
- DoD Enterprise IT modernization
- Cloud and collaboration platform deployments
- Digital engineering and transformation initiatives.
🔹 Knowledge Management & Information Governance
- Knowledge capture, taxonomy development, and metadata frameworks
- Content lifecycle management and enterprise collaboration solutions
- Records and information management in regulated environments
🔹🔹 Supports:
- SharePoint / M365 environments
- DoD knowledge-sharing initiatives
- Information governance and compliance programs
🔹 Process Improvement & Performance Optimization
- Lean Six Sigma–driven business process reengineering
- Workflow analysis and optimization
- Performance metrics and operational analytics
🔹🔹 Supports:
- Program Management Offices (PMOs)
- Continuous Process Improvement (CPI) initiatives
- Operational efficiency and cost reduction efforts
🔹 Data, Analytics & Decision Support
- Data analytics, visualization, and reporting
- Performance dashboards and operational insights
- AI-enabled decision support systems
🔹🔹 Supports:
- Command-level decision-making
- Mission performance tracking
- Data-driven operational environments
🔹 Program & Project Management Support
- Program coordination and governance support
- Documentation, reporting, and stakeholder engagement
- Agile / Scrum and hybrid delivery models
🔹🔹 Supports:
- Task order execution
- PMO support services
- Large-scale multi-vendor program environments
🔹 AI & Automation Integration
- Intelligent automation of workflows and processes
- AI-enabled knowledge discovery and retrieval
- Custom AI solution development aligned to mission needs
🔹🔹 Supports:
- DoD AI modernization initiatives
- Process automation programs
- Advanced analytics and decision support
Past Performance
Delivering measurable mission impact through knowledge, process, and AI-driven solutions
Systems Supported
🔷 Past Performance & Relevant Experience
Collaborative Shared Technologies LLC delivers enterprise knowledge management and digital modernization capabilities supporting Department of Defense (DoD) and Intelligence Community (IC) missions. Leadership brings over 23 years of experience executing mission-critical initiatives across the U.S. Air Force, Defense Intelligence Agency, the Pentagon, Special Operations units, and major defense contractors.
🔹 Core Functional Experience
- Enterprise Knowledge Management Strategy, Governance, and Implementation
- Digital Transformation & Enterprise IT Modernization
- SharePoint and Microsoft 365 Enterprise Architecture & Deployment
- AI-Enabled Knowledge Discovery and Intelligent Retrieval Systems
- Records & Information Management (RIM) and Lifecycle Governance
- Agile Program Execution and Hybrid Delivery Models
- IT Service Management (ITSM) and Workflow Automation
- Executive Advisory and Mission Support Services
• Executive advisory & mission support
🔹 Enterprise Leadership Roles
Leadership has served in senior enterprise positions including:
- Chief Knowledge Officer (CKO)
- Enterprise Chief Knowledge Officer
- Enterprise Senior Knowledge Manager
- AI Knowledge Management Engineer
Supporting organizations with up to 22,000 users across classified and unclassified environments, delivering scalable, mission-aligned solutions.
🔹 Representative Program Experience
Intelligence Community & DoD IT Operations
- Supported enterprise IT service units serving 6,000+ personnel
- Delivered knowledge management frameworks, governance models, and collaboration solutions
🔹Enterprise Communications & Collaboration
- Supported communications squadrons serving 22,000+ users
- Improved knowledge accessibility, collaboration, and operational efficiency
🔹Special Operations Mission Support
- Delivered knowledge and process optimization solutions for Special Operations communications programs
- Enhanced system reliability, documentation traceability, and operational readiness
🔹Global IT Network Operations
- Supported global embassy IT network operations spanning 15,000 personnel across 184 locations
- Strengthened knowledge sharing, documentation standards, and operational continuity
🔹 Key Program Contributions
- Led large-scale knowledge modernization initiatives across enterprise environments
- Implemented AI-enabled knowledge automation solutions, reducing manual processes and improving information retrieval
- Designed and deployed enterprise SharePoint and ServiceNow-based knowledge management systems
- Executed records management and compliance inspection programs, including oversight of 3M+ file plans, ensuring audit readiness and regulatory compliance
🔹 Operational Impact
- Enhanced enterprise collaboration and knowledge accessibility across distributed environments
- Improved process efficiency through automation and standardized workflows
- Strengthened governance, compliance, and audit readiness in regulated environments
- Enabled data-driven decision-making through improved knowledge and information access
Systems Supported
Delivering measurable mission impact through knowledge, process, and AI-driven solutions
Systems Supported
🔷 Systems Supported & Technical Environment Experience
Collaborative Shared Technologies LLC leadership brings extensive experience supporting enterprise-scale knowledge management, IT service management, and digital collaboration environments across Department of Defense (DoD) and Intelligence Community (IC) programs.
🔹 Enterprise Platforms & Collaboration Systems
- Microsoft 365 ecosystem, including SharePoint Online, Teams, and enterprise collaboration services
- SharePoint administration, including farm-level and site collection management across distributed environments
- ServiceNow Knowledge Management modules supporting IT service delivery and knowledge lifecycle integration
- Atlassian Confluence and JIRA supporting Agile program execution and knowledge collaboration
- BMC Remedy ticketing systems supporting high-volume IT service operations (3,000+ annual tickets)
- Cisco Webex enterprise collaboration environments supporting 22,000+ users
- Data analytics platforms including Tableau and IBM Cognos Analytics for reporting and decision support
🔹 Infrastructure & IT Operations Experience
- Supported 1,600+ IT systems across classified and unclassified environments
- Configured and deployed 600+ IT systems across global operations
- Designed and implemented 70+ automated workflows, improving operational efficiency and reducing manual processes
- Administered 250+ SharePoint site collections, enabling enterprise knowledge sharing and collaboration
🔹 Frameworks, Standards & Methodologies
Delivery is aligned with established federal, DoD, and industry best practices, including:
🔸 Cybersecurity & Information Governance
- NIST-aligned cybersecurity and information protection practices
- Records and information lifecycle governance in regulated environments
🔸 Program & Project Management
- PMBOK-aligned project governance and performance management
- Agile delivery frameworks (Scrum, Kanban) supporting iterative development and rapid delivery
🔸 IT Service & Knowledge Management
- ITIL-aligned IT service management and knowledge lifecycle processes
- Enterprise knowledge management frameworks (APQC, Knowledge Management Institute)
🔸 Process Improvement & Optimization
- Lean Six Sigma (DMAIC) methodologies for process analysis, optimization, and performance improvement
🔸 Systems Engineering & Development
- Software Development Life Cycle (SDLC) governance
- Requirements traceability and system lifecycle management
🔸 Organizational Change & Adoption
- Enterprise change management strategies supporting
Collaborative Shared Technologies LLC’s experience supporting enterprise platforms, global IT operations, and knowledge systems enables rapid integration into prime contractor environments, reducing onboarding time and strengthening overall contract performance.
Delivering measurable mission impact through knowledge, process, and AI-driven solutions
Delivering measurable mission impact through knowledge, process, and AI-driven solutions
Delivering measurable mission impact through knowledge, process, and AI-driven solutions
🔷 Results Delivered / Performance Outcomes
Collaborative Shared Technologies LLC leadership has delivered measurable performance improvements across Department of Defense (DoD) and Intelligence Community (IC) programs, achieving outcomes aligned to mission effectiveness, operational efficiency, and compliance.
🔹 Operational Efficiency & Automation
- Reduced manual processing time by 40% through implementation of AI-enabled workflow automation solutions
- Decreased research and information retrieval timelines from days to hours using intelligent knowledge discovery systems
🔹 Cost Savings & Resource Optimization
- Achieved $6.5M in cost savings by designing and implementing enterprise SharePoint Online training and knowledge delivery solutions
- Improved resource utilization through standardized knowledge management and automated processes
🔹 Workforce Enablement & Training
- Trained 14,000+ personnel in enterprise records management and compliance practices
- Enhanced workforce productivity and adoption of knowledge management systems across large-scale organizations
🔹 Enterprise Knowledge Management & Governance
- Supported 22,000+ enterprise users through implementation of structured knowledge management governance frameworks
- Designed and deployed enterprise KM strategies aligned to digital modernization and mission transformation initiatives
- Led cross-directorate governance working groups to establish consensus, standardization, and enterprise adoption
🔹 IT Service Management & Operations
- Managed and supported 3,000+ annual IT service tickets across classified and unclassified environments
- Improved service delivery, knowledge integration, and operational responsiveness
🔹 Compliance, Records & Information Management
- Inspected and validated 3M+ file plans, ensuring compliance with federal records management requirements
- Strengthened audit readiness, information governance, and lifecycle management across enterprise environments
Interested in partnering with a low-risk, high-impact subcontractor?
Contact us to explore teaming and Mentor-Protégé alignment opportunities.
ceo@collaborativesharetech.net